Our customer obsessed growth framework

This allows us to successfully execute our three growth approaches, resulting in innovations that deliver top line growth.

Identify the best opportunities with meticulous consumer research.

Overcome common innovation failures with our proven strategies.

Execute efficiently with our agile, customer obsessed team.

Respond to consumer needs with measurable optimisations.

01Understand

Goal and capability audit

Desk research

Market and customer analysis

02Identify opportunities

Market and consumer research

Ethnography

Hypotheses development

03Define opportunity

Hypotheses testing

Value analysis

Feasibility

04Establish proposition

Conception workshop

Qualitative and quantitative testing

Refinement

05Develop solution

Product development

Brand creation

Marketing strategy

06Grow and evolve

Marketing execution

Performance analysis

Funnel optimisation